Shipping and Delivery Policy
Effective Date: 5-Nov-24
At The Indian Education Review, we strive to ensure that any physical materials, documents, or merchandise ordered through our website reach you promptly and in excellent condition. This Shipping and Delivery Policy outlines our practices regarding processing, shipping, and delivery of items.
1. Order Processing
- Order Confirmation: Once your order is placed, you will receive an order confirmation email with your order details and a tracking number (if applicable) once it’s shipped.
- Processing Time: Orders are typically processed within [1-3 business days] from the date of purchase. Processing times may vary depending on product availability and demand
2. Shipping Methods and Estimated Delivery Times
We offer a range of shipping options to ensure flexibility and convenience:
- Standard Shipping: Estimated delivery within [7-14 business days].
- Express Shipping: Estimated delivery within [2-5 business days] for faster delivery.
Delivery times may vary based on your location, order type, and shipping method chosen. During peak seasons, there may be delays beyond our control.
3. Shipping Costs
Shipping costs are calculated at checkout and are based on:
- Shipping method selected
- Destination location
- Weight and dimensions of the package
We occasionally offer free or discounted shipping promotions. Details of any such promotions will be displayed on our website or at checkout.
4. International Shipping
For customers outside of India, we offer international shipping on select products. Please note:
- Additional customs fees, taxes, or import duties may apply depending on your country’s regulations.
- International delivery times may vary depending on customs clearance processes in your country.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email to monitor the status of your shipment. You can track your order using this number on our shipping partner’s website. If you experience any issues with tracking, please reach out to our customer support team.
6. Delayed or Lost Shipments
We do our best to ensure timely delivery of all orders. However, if your shipment is delayed or lost:
- Contact us within [7 days] of the expected delivery date.
- We will work with the carrier to locate your order and provide updates as soon as possible.
Note: We are not responsible for delays caused by weather conditions, natural disasters, or other unforeseen circumstances beyond our control.
7. Damaged or Incorrect Items
If your order arrives damaged or you receive an incorrect item:
- Contact us within [5 days] of receiving your order with photos and details of the damage or error.
- We will arrange for a replacement or offer a refund based on the specific circumstances.
8. Contact Us
For any questions or concerns regarding your shipment, please contact our customer support team:
The Indian Education Review
Email: info@tiereview.com
Phone: +91- 9606910925
Address: Vardhaman No. 179, 24, 27th A Cross Rd, Jayanagar 6th Block, Jayanagar, Bengaluru, Karnataka 560082
By placing an order with The Indian Education Review, you acknowledge that you have read, understood, and agreed to this Shipping and Delivery Policy. Thank you for choosing us for your educational needs.
